Protecting the privacy of personal information is very important to Signature Science, LLC’s business. Personal information means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household, including names, addresses, and emails.
The Company protects our records and any personal information that is collected and retained through a user’s use of Company-controlled websites in compliance with applicable U.S Federal, state and local law.
This Policy and its implementing instructions, practices, and procedures shall apply to all persons who use the Company websites (“you”, “User” or “Users”).
User Understanding and Use Agreement
What Are Your Options as a User of this Website or Our Products and Services?
This website is not intended to reach out to the international community. However, with respect to the processing of your personal data which falls within the scope of the GDPR, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of alleged infringement. Prior to lodging a complaint, where feasible, please contact us and allow us to attempt to resolve the issue. For more information regarding the contact details of the relevant supervisory authority, please visit the European Data Protection Board website.
Promotional Offers from Signature Science, LLC
Signature Science, LLC may use your account information (e.g., your email address and your transaction history) to promote our Products and Services or those of our business or research partners if you “opt-in” to this option. Note that you may not be able to opt out of receiving certain Service-related emails, such as communications about orders, billing, legally required product communications, account creation, registration, and policy updates.
What Data Do We Collect?
We may collect several types of personal information from and about Users of our website and of our Products and Services, including:
- Account or Contact Information
- Computer and Device Information
Some of this personal information is collected through voluntary submissions of information, some of it is collected or received in the course of us providing website content, and some through our Products and Services.
The types of personal information we collect are defined in greater detail below:
Account or Contact Information
You must provide certain personal information when you make a purchase of our Products and Services in order for us to administer our relationship with you, provide such Products and Services, and respond to inquiries. You may also be required to provide certain information when you create an account to access certain portions of our website. This information may include your name, email address, shipping address, phone number, credit card or other payment information. Your account information may also include records and copies of any correspondence with you and details of any transactions you carry out through our Products and Services, such as logging a support and maintenance ticket.
Likewise, if you contact the Company via this website, we may collect the e-mail address and contents of the message, including audio, video and graphic information formats sent. This may be to respond to the User, to address issues identified, to further improve the Company website or to forward your message to another agency for appropriate action.
The Company does collect personal information directly from individuals who volunteer to complete forms or participate in surveys, in order to deliver the services requested. The Company will only collect, retain, and use personal information where it is believed to be essential to administer Company business and to provide products, services and other opportunities requested by our customers.
Computer, Device, and Browsing Information
As you interact with our Products and Services online, including this website, our web host may use automatic data collection technologies to collect certain information about your computer or device, as well as your browsing actions and usage patterns.
The information from any such web logs is not personally identifiable, and no attempt will be made by the Company to link it with the individuals that browse Company-controlled websites.
This data may include:
- Details of your visits to our Services, which could include:
- the content that you access and use on the website or through your use of our Products and Services;
- the external sites that referred you to our Services; and
- the external sites that you visit by clicking on a link on SignatureScience.com.
- Information about your computer or device and internet connection, which could include:your IP address or other device ID;
- your operating system;
- location information;
- the date and time of your visit to the website or use of our Products and Services; and
- your browser or device type.
The technologies used for this automatic data collection may include cookies. Blocking cookies may reduce the functionality of a website or prevent access, depending on the browser options selected.
We may aggregate information we collect or receive about customers and Users of the website and our Products and Services for quality, regulatory, and internal business purposes to improve our products and data quality.
How Do We Use this Information?
User input is used to improve the content of Company web services and to help us understand how people are using our web pages and Products and Services.
We will not share personal information with any third parties for the purposes of marketing unless we have express consent. The Company will not sell or rent our subscribers’ information to any outside company or organization. The Company does not reveal specific information about users or other personally identifiable data to unaffiliated third parties for their independent use, except if required to do so by law.
Company websites may contain links to external websites and pages containing information created and maintained by public and private organizations. The inclusion of a link to an external website is not intended as an endorsement of any product or service offered or referenced on the linked website, the organizations sponsoring said website, or any views that might be expressed or referenced in the website. Links to external websites and pages may be removed or replaced at any time without notice
How Do We Keep Personal Information Secure?
Retention of Collected Information
Neither the Company nor any of its employees warrants the accuracy, reliability or timeliness of any information published by this system, nor endorses any content, viewpoints, products, or services linked from this system, and shall not be held liable for any losses caused by reliance on the accuracy, reliability or timeliness of such information. Portions of such information may be incorrect or outdated. Any person or entity that relies on any information obtained from this system does so at his or her own risk.
Reference herein to any specific commercial products, processes or services by trade name, trademark, manufacturer, or other mark does not constitute or imply its endorsement, recommendation or favoring by the Company. The information and statements contained on this site shall not be used for the purposes of advertising, nor to imply the endorsement or recommendation of the Company.